BSI’s “TL 9000 Requirements (R 5.0)” course is intended for quality professionals in Telecom Domain, be it Hardware, Software or Services, and aims to build their knowledge of TL9000 Requirements as per R5.0 Version of the Standard. The Course covers detailed training on understanding & implementation of TL9000 Requirements (R5.0) with PDCA approach; including exercises for preparation of Process TURTLEs, based on applicable Clauses of the TL9000 Standard.

The delivery of Training includes Quiz Tests and Practical Class Room Exercises, culminating into a Final Exam and award of a Certificate for having successfully attended the Course. This intensive Two-day course covers training for understanding of TL9000 Requirement Clauses as per R5.0 version of the Standard An experienced instructor guides students through the guidelines and intent behind TL9000 clauses, and their effective implementation. Students gain necessary skills through a balance of formal classroom tutorials, and group workshops.

Course Description

BSI’s “TL 9000 Measurements (R 4.5)” course is intended for quality professionals in Telecom Domain, be it Hardware, Software or Services, and aims to build their knowledge of TL9000 Measurements as per R4.5 Version of the Standard. The Course covers detailed training on understanding regarding counting rules and exclusion rules for collection and validation of TL9000 Measurements (R4.5) including how to find out the relevant Product Category, how to find out the Applicable Measurements, how to Register on Quest Forum Website, and Upload Measurement data on Quest Forum Website. The delivery of Training includes Quiz Tests, Exercises, culminating into a Final Exam and award of a Certificate for having successfully attended the Course.

This intensive Two-day course covers training for counting rules and exclusion rules for collection and validation of TL9000 Measurements (R4.5). An experienced instructor guides students through the Measurements understanding, and their effective implementation. Students gain necessary skills through a balance of formal classroom tutorials, and group workshops.

BSI’s “TL 9000 MR Course” is intended for quality professionals in Telecom Domain, be it Hardware, Software or Services, and aims to prepare Individuals for performing the duties of Management Representative in a TL9000 Certified or Implemented Company.

The Course Covers detailed training of MR functions in TL Certified/implemented Company, including how to Register on Quest Forum Website, Upload Measurement data and how to Plan and Conduct an Internal Audit/Management review in the Company. The delivery of Training includes Quiz Tests, Exercises, culminating into a Final Exam and award of a Certificate for having successfully attended the Course. The Course also includes imparting understanding regarding finding out the relevant Product Category and how to find out the Applicable Measurements. The delivery of Training includes Quiz Tests, Exercises, culminating into a Final Exam and award of a Certificate for having successfully attended the Course.

This intensive One-day course covers training on various aspects of the functioning of MR in a Company which is implementing, or have implemented or certified to TL9000. An experienced instructor guides students through the MR Functioning and Duties. Students gain necessary skills through a balance of formal classroom tutorials, and group workshops.

BSI’s “TL 9000 Internal Auditor” course is intended for quality professionals in Telecom Domain, be it Hardware, Software or Services, and aims to build their knowledge of TL9000 and to enable them to evaluate the effectiveness of the quality management system in their organization.

This intensive Three-day course covers training for understanding of TL9000 Requirements (R5.0) and TL9000 Measurements (R4.5) and how to conduct an Internal Audit for TL9000 and teaches the principles and practices of effective quality management systems process audits in accordance with the TL9000 standard and ISO 19011:2002.

An experienced instructor guides students through the guidelines and intent behind TL9000 clauses, collection, validation and submission of Measurement Data, and internal audit process, from planning an audit to reporting on audit results and following up on corrective actions. Students gain necessary auditing skills through a balance of formal classroom tutorials, practical role-playing, and group workshops.